Viera Admin Solutions
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Services

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Services


Administrative support

Managing client's calendar/schedule, building or managing databases, booking appointments and calls, making travel arrangements, monitoring voicemail, file management, data entry, creating reports, generating reports, preparing slideshows, PDF conversions, PDF merging or splitting, drafting letters, emails, etc., preparing agendas, sending cards/gifts, setting up spreadsheets, drafting presentation slides. 


Email (Inbox) management

Replying to common questions, flagging important messages needing a reply, following up on outgoing emails, deleting spam, unsubscribing from unwanted promotional lists, tagging and archiving emails, forwarding messages and inquires to other team members, using email plugins to optimize, drafting responses. 


Customer service

Processing orders, processing refunds, handling customer inquiries, operating live chat, following up on orders, inquiries, etc., updating member records, inviting/approving requests to join a membership community. 


finance

Payroll, bookkeeping, purchasing, accounts payable, accounts receivable, inventory control, billing. 


marketing

Setting up webinars, providing tech support during webinars, overseeing sales funnels, setting up/managing paid traffic ads, creating newsletter and autoresponder sequences. 


outreach

Contacting VIPs and potential partners on behalf of the client, reaching out to advertisers for ads or sponsored posts, setting up interviews, reminder services. 


Residential management

Background checks, leasing agreements, contracts, project management, receipt reconciliation, cost tracking, payment tracking, tenant invoicing. 


Other

Social media branding, research, event services, videography services. 


WEBSITE MAINTENANCE

Setting up new sites, adding new pages, customizing themes, setting up and integrating a shop page and/or payment gateway.